CREATE A NEW ACCOUNT

Start by creating a new account in the User Portal (previous accounts are no longer active). Click on MY ACCOUNT on the top menu bar of our website. You will be prompted to log in or create a new account. Fill in your information on the CREATE AN ACCOUNT form. You may register as an Individual or on behalf of an Organization. 

Note: If you previously had an account with us, we recommend using the same email address to ensure that you have access to existing records and membership status. 

You may also choose to create an account by linking one of your social accounts (Google, Microsoft, or Facebook) for easy sign in. Be aware if you create a new account and decide to link it with a social account at a later time, the email address must match for both accounts. 

PURCHASE OR RENEW YOUR MEMBERSHIP

If you are an active member with the Preservation Alliance:

• Your information will be transferred over from our old system once you create a new account. 
• You will find your name on the upper right side of the top menu. 
• Your membership level will be displayed next to your name.
• Please allow a few days for previous information to be populated in your new account.

To purchase or renew a membership:

• Locate the white banner on top of the page with the title MEMBERSHIPS. 
• The dropdown menu will allow you to select your membership program (Main Memberships, Cornerstone Society, Alliance Business Partner). 
• Once you select the membership program, you can click on ADD TO BASKET to purchase a specific membership level or click on VIEW to read more about the membership level. 
• Be sure to select whether you would like the membership to auto-renew before you add to basket. If your membership level allows for more than one member, fill in the optional fields to include the additional individual on the membership.
• To CHECK OUT, click on the basket icon on the top right side of the webpage. 

On the check out page, notice the COVER COST AND FEES line item. You can change this to help cover some or all of the credit card processing fees to make a bigger impact. 

Click the red CHECK OUT button when you are ready and it will prompt you to fill in your billing information. Click on NEXT to select your payment method. You can choose to pay by card or direct debit from your bank account (more payment methods coming soon!) You can also save your card for future checkouts. 

Once you click COMPLETE PAYMENT, your membership will be activated on your account. If you are purchasing a membership that allows multiple members, please allow us up to 1 week to update the secondary member’s record. 

Note: The user purchasing the membership will automatically be the primary member for the membership account. 

Note for our Alliance Business Partners: It is recommended that you create an account as an organization and link the account to your primary contact’s email. Add the name and email for each member in the MEMO BOX provided. Please allow up to one week for us to update the membership levels for any employee(s) included in the membership level.

EXPLORE YOUR USER PORTAL

Your donation records, event registrations, membership status, contact information, and tax receipts can be found in your user portal. Click on your name on the upper right corner of the webpage and select MY HOME to get started.

• MY PROFILE: Here you can update your name, login information, addresses, and link your social accounts

• MY MEMBERSHIP : View your membership status here and see when it expires and if it is set to auto renew.

• MY CONTRIBUTIONS: View your past transactions here.
  • Click on VIEW for the transaction you would like to see itemized details. 
  • Be aware that you may not find itemized details to registrations and purchases made in our previous system.

• MY TAX RECEIPTS: Tax receipts for applicable transactions can be found here. Tax receipts will only be displayed for transactions made in the new system. Tax receipts will not be displayed for contributions made in our previous system. 

• MY RECURRING PLANS: If you have purchased a membership with auto-renew, you can view or cancel the auto-renewal here

MY PAYMENT METHODS: View, edit, or add payment methods here for quick checkouts

MAKE A DONATION

Make a donation by clicking on the red DONATE button on the upper right side of the webpage. You may choose to select a one time donation or a monthly donation. Select from one of the preset amounts or enter a custom amount. 

To make this gift a TRIBUTE, click yes to dedicate the gift.

Be sure to review  the COVER COST AND FEES line item. You can change this to help us cover any or all the credit card processing fees to make a bigger impact. 

Click on the green DONATE button to complete your transaction.

Note: You are not required to make an account to donate. If you donate and decide to create an account at a later time, your record will be transferred over to your new account as long as the email matches. 

Note: If you are looking to donate to one of our Fiscal Sponsors (Tanner House, Old Airy Prison, etc), you can find their donation pages under the menu tab Fiscally Sponsored Projects.

REGISTER FOR TOURS AND EVENTS

Click on the menu tab PROGRAM AND EVENTS to view upcoming tours and events. 

Select the event item to view more details or register directly by clicking ADD AND CHECKOUT.  The selected item will be put in your basket. You can add additional event tickets or continue to check out. If you are purchasing multiple items, you will find them in your cart on the upper right side of the webpage. Click on the cart to make any edits and proceed to checkout. 

On the CHECK OUT PAGE, notice the COVER COST AND FEES Cost line item. You can change this to help cover any or all of the credit card processing fees to make a bigger impact. 

Note: We recommend that you check out with a cell phone number as any last-minute event updates, changes, or cancellations will be notified through a text message and/or email. 

If you encounter an error, please email us at tours@preservationalliance.com. Our team is still learning this new system and will do our best to help with any questions. Thank you for your patience and understanding as we transition into this exciting new platform to better serve you.